Does Netflix give a refund when you cancel?

No. You keep access until the end of the period you've paid for, and Netflix doesn't refund the rest of a month.

Will I lose my profiles and history if I cancel Netflix?

Not straight away. Netflix keeps your profiles, viewing history and ratings for ten months after you cancel, so they're there if you rejoin.

Why doesn't my Netflix account show a cancel button?

You're probably billed by someone else: Apple, Google Play, or a phone or TV provider. Netflix's account page says which; cancel with them.

How to cancel Netflix

Cancel Netflix from your account page in a few taps, what to do if you pay through Apple, Google or your phone company, and what happens to your profiles.

Steps checked November 3, 2026

Open the cancel page

Netflix is cancelled from your account on the Netflix website or app, unless someone else bills you for it. Check that first, because it decides where the button is.

Cancel on the website or in the app

Sign in at netflix.com (or open the Netflix app) and go to Account.
Choose Cancel membership. On the website it's near the top of the Membership section.
Confirm with Finish cancellation.

If Netflix says to cancel somewhere else

If you signed up in the iPhone app, Netflix sends you to Apple: Settings, your name, Subscriptions (steps). If you signed up through Google Play, cancel in the Play Store (steps). If Netflix comes with your phone, broadband or TV plan, the provider bills you, and you cancel or change the plan with them. Netflix's account page tells you which applies.

What happens after you cancel

You keep watching until the end of your current billing period, and you won't be charged again. Netflix doesn't refund part of a month.

Your profiles, viewing history and ratings aren't deleted straight away. Netflix keeps them for ten months after the membership ends, so if you come back within that time, everything is where you left it.

Before you cancel

If you only want to pay less, a cheaper plan (the one with ads, where it's offered) might do. You change it under Account, then Change plan. If you watch in bursts, cancelling between series and rejoining later usually costs less than paying all year.

Menus move. If a step looks different, search the service’s help centre for “cancel”: the current path is usually the first result.

Questions

Does Netflix give a refund when you cancel?: No. You keep access until the end of the period you've paid for, and Netflix doesn't refund the rest of a month.
Will I lose my profiles and history if I cancel Netflix?: Not straight away. Netflix keeps your profiles, viewing history and ratings for ten months after you cancel, so they're there if you rejoin.
Why doesn't my Netflix account show a cancel button?: You're probably billed by someone else: Apple, Google Play, or a phone or TV provider. Netflix's account page says which; cancel with them.