How do I cancel Microsoft 365?

At account.microsoft.com, open Subscriptions, choose Manage next to Microsoft 365, then Cancel subscription or Turn off recurring billing.

What's the difference between cancelling and turning off recurring billing?

Turning off recurring billing keeps everything until the paid period ends and then stops it. Cancelling may end it straight away, sometimes with a partial refund.

What happens to my OneDrive files when Microsoft 365 ends?

Your storage drops to the free amount. If you're over it, OneDrive stops syncing new files, so download or move what you need before the subscription ends.

How to cancel Microsoft 365

Cancel Microsoft 365 Personal or Family, or just turn off recurring billing so it runs out, from your Microsoft account, plus what happens to your OneDrive files.

Steps checked November 3, 2026

Open the cancel page

Microsoft 365 Personal and Family are managed in your Microsoft account, on the Subscriptions page.

Cancel on the website

Sign in at account.microsoft.com and open Subscriptions (Services & subscriptions).
Find Microsoft 365 and choose Manage.
Choose Cancel subscription, or Turn off recurring billing, and follow the prompts.

Cancel or turn off recurring billing?

Turning off recurring billing lets the subscription run until the end of the period you've paid for and then stop. Nothing more is charged, and you keep every feature until then. It's the simplest choice if you've paid for a year.

Cancelling outright may end it sooner. Depending on where you live and how recently you were charged, Microsoft may refund part of the fee; the cancel screen tells you.

If you bought it somewhere else

If you subscribed in an iPhone app, Apple bills you: Settings, your name, Subscriptions (steps). A subscription bought through Google Play is cancelled in the Play Store (steps). A copy that came with a new computer or from a shop is still managed in your Microsoft account once you've redeemed it.

Before it ends

When the subscription ends, the desktop apps switch to read-only, and your OneDrive storage drops to the free amount. If you have more files than that, OneDrive stops syncing new ones, and after a while you may not be able to add files. Move or download what you need first. On a Family plan, everyone you shared it with loses it too.

Menus move. If a step looks different, search the service’s help centre for “cancel”: the current path is usually the first result.

Questions

How do I cancel Microsoft 365?: At account.microsoft.com, open Subscriptions, choose Manage next to Microsoft 365, then Cancel subscription or Turn off recurring billing.
What's the difference between cancelling and turning off recurring billing?: Turning off recurring billing keeps everything until the paid period ends and then stops it. Cancelling may end it straight away, sometimes with a partial refund.
What happens to my OneDrive files when Microsoft 365 ends?: Your storage drops to the free amount. If you're over it, OneDrive stops syncing new files, so download or move what you need before the subscription ends.