How to cancel subscriptions: where the cancel button usually is

Cancelling should be one tap. It usually isn't, and the reason is rarely that the button is hidden. It's that you are looking in the wrong place. This guide starts with the rule that explains most failed cancellations, then lists where the cancel option lives for the services people ask about most.

Menus move. These paths are correct as we write this, in late 2026; if yours looks different, search the service's help centre for "cancel" and the current path will be the first result.

The rule: cancel where you subscribed

A subscription is billed by whoever took your payment, and only they can stop it.

• Subscribed inside an iPhone or iPad app? Apple bills you. Cancel in Settings, then your name, then Subscriptions (full steps). The service's website can't do it, and often says so in small print.
• Subscribed inside an Android app? Google bills you. Cancel in the Play Store: your profile picture, then Payments and subscriptions, then Subscriptions (full steps).
• Subscribed on the website? The service bills you. Cancel in your account settings on that website.
• Paid through PayPal? The service bills you through PayPal. Cancel on the service's site; if that fails, PayPal's automatic payments page can stop the payment.

If you don't remember where you signed up, the statement descriptor tells you: "APPLE.COM/BILL" is Apple, "GOOGLE *" is Google Play, and the service's own name is the website.

Netflix

On the website, open your account page and choose Cancel membership. The option is near the top. If you joined through Apple, Google or a mobile carrier, Netflix sends you to them instead. You keep access until the end of the billing period.

Full steps: how to cancel Netflix.

Spotify

Premium is cancelled from the account page on spotify.com, under your plan: choose Change plan, then Cancel Premium. The mobile app sends you to the website for this. If you subscribed through the App Store, cancel in your Apple subscriptions instead. Playlists and your library stay.

Full steps: how to cancel Spotify.

YouTube Premium and YouTube Music

Go to YouTube's paid memberships page, open the membership, and choose Manage, then Deactivate or Cancel. Google Play subscriptions can also be cancelled from the Play Store. You keep Premium until the paid period ends.

Full steps: how to cancel YouTube Premium and YouTube Music.

Amazon Prime

In your Amazon account, open Prime membership, then Manage membership, then End membership (the wording varies by country). Amazon asks a couple of times whether you're sure. Prime Video channels, Kindle Unlimited, Audible and Music Unlimited are separate subscriptions with their own pages under memberships and subscriptions.

Full steps: how to cancel Amazon Prime.

Disney+

On the website, open Account, then your subscription, then Cancel subscription. Bundles and subscriptions through Apple, Google, Amazon, Roku or a telecom provider have to be cancelled with that provider.

Full steps: how to cancel Disney+.

iCloud+

On an iPhone or iPad: Settings, your name, iCloud, then Manage Account Storage (or Manage Storage), then Change Storage Plan, then Downgrade Options. Pick the free tier. On a Mac it's under System Settings, your name, iCloud. Keep your usage under the free limit first, or syncing stops.

Full steps: how to cancel iCloud+.

ChatGPT Plus

In ChatGPT, open Settings, then the subscription or account section, choose Manage, and then Cancel plan. If you subscribed through the iOS app, it's an App Store subscription and is cancelled in your Apple subscriptions.

Full steps: how to cancel ChatGPT Plus.

Adobe Creative Cloud

Sign in at Adobe's account page, open Plans, then Manage plan, then Cancel plan. One thing to know before you do: the "annual, paid monthly" plan can carry an early-termination fee if you cancel partway through the year, and Adobe states it on the cancel screen. The fee is usually waived within the first two weeks of a new plan.

Full steps: how to cancel Adobe Creative Cloud.

Microsoft 365

Go to your Microsoft account's services and subscriptions page, find Microsoft 365, choose Manage, then Cancel subscription. You can also turn off recurring billing there, which lets the current term run out without renewing.

Full steps: how to cancel Microsoft 365.

After you cancel

• Keep the confirmation email. If a charge appears anyway, it's your proof.
• Mark it cancelled in your list, with the date your access ends, rather than deleting it. The final charge, if there is one, won't surprise you.
• Watch the next statement. A charge after cancellation is usually a different subscription with the same name (a second account, a partner's plan) or the wrong store.

Before the next one

The cancel button is easier to find before you need it. When you start a subscription, note where you signed up along with the price and the next charge date. A subscription tracker that stores the cancellation link with each subscription turns this whole guide into one tap: open the subscription, open its cancel page, done. Renewbird keeps that link for every service in its catalog, and reminds you before each renewal so you cancel in time rather than after.